Contact Us
We're ready to answer your questions and help with your IT needs
Get in Touch
Contact us for a free initial consultation. We typically respond within 24 hours.
⚡ Emergency Cases
For active DDoS attacks and emergencies:
Initial response within 4 hours
🏢 Business Information
Registered Business Name:
NETEKSPERT, obrt za usluge, Vedran Jakovac
Business Address:
Slavka Kolara 50
10410 Velika Gorica
Croatia
OIB (Tax ID): 77868347218
MBO (Registration No.): 97608173
⏰ Business Hours
Monday - Friday: 9:00 - 17:00 CET
24/7 support for emergencies
Response Time
- ✓ Standard inquiries: within 24 hours
- ✓ Emergency cases: within 4 hours
- ✓ Active DDoS attack: immediate intervention
Send us a message
Frequently Asked Questions
Can you help right now?
Yes. Use the emergency email for fastest response. We'll do a quick triage and start containment immediately after access is granted.
What access do you need?
Temporary access to your edge/WAF (Cloudflare/AWS/other), read-only app logs, and someone from your team for context. We can work under NDA if needed.
Will this hurt real users or SEO?
No. Rules are scoped by path/method and tested on staging/low-risk paths first. We monitor KPIs (latency, 4xx/5xx, conversions) and roll back if needed.
Do you sign NDAs?
Yes. We can sign your NDA/DPA. We only access what's required and provide a data-handling summary in the runbook.